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The view"Back Office > Subscriptions > Subscription deviations" that lists deviations for subscriptions (such as frozen subscriptions) and the calculated value of them (for deferred revenue). 

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  • Filters

    • Date range

    • Company

    • Facility

    • Type

    • Deviation reason

    • Channel

      • User (created by a staff user)

      • API (created by the customer in web or app)

    • Accrual (limit to products with accrual)

  • Columns

    • Subscription number

    • Subscription product    

    • Name    

    • Facility    

    • Deviation type    

    • Start day    

    • End day    

    • Number of days    

    • Frozen accrual value (inc vat)

      • Only has a value if the product uses accrual, and the deviation type is "Frozen", since that is the only type that extends the debt to the customer to a later time.

  • Sum

    • Number of days (sum)

    • Frozen accrual value (inc vat) (sum)

How the value is calculated

Value = [days of the freeze within the interval] * [price per day]
The freeze may start or end outside of the interval, but only the days within the interval is used for the value calculation.

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