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We offer easy check in solutions via bluetooth beacons and the mobile passage addon for Mobility. Which allows the users to see their coming booked classes and check in to them through the Go Active! app.

Info

Conditions for Enabling Check-In

  • The booking must not already be in a "checked-in" status

  • The arriveInterval and beacon related settings must be properly configured from BRP Configuration

  • The booking's start date must be the current date

  • The booking's start time should fall within the arriveInterval

How to enable the check-in button.

The “Arrival time" corresponds to the current time. The "arriveInterval" is applied to this current time to establish a specific time range. If the booking's start time falls within this calculated range, the check-in button will show to the user.

According to this example, the check-in button will be shown from 2.05 p.m. to 2.35 p.m. 

We check the check-in status of every group activity booking every 30 seconds.

The check-in opens button will appear, starting one hour before check-in, which will be a reminder for the user about the check-in class until the check-in begins.

Additionally, the booking will be displayed under the coming up section on the explore page from the reminder time to check-in end time. The user can navigate to the My Bookings page by clicking the arrow icon of that booking.

The user must allow all the permissions related to location and Bluetooth to check in to the class. 

If there is a primary device mismatch, the primary device change drawer appears after clicking the check-in button.

After successfully checking in, the booking card's status will change to "checked-in," indicating that the user has successfully completed the check-in process.

Note

This functionality does not have the ability to print any paper tickets, this is a completely digital check-in experience.

Tip

Settings Used

Check-In Interval

  • arriveInterval - Check-in interval for classes [minutes from start]

Entrances

  • beaconUUID - The UUID of the beacons to search for

  • beaconIdentifier - The identifier of the beacons to search for

  • enableMobilePassageTry - Allow entrance from the mobile device

Managing primary device

  • The setting `numberOfDaysBetweenSwitchingPassageDevice` dictates how frequently the customer can update their primary device. (e.g. if the value is 5, the customer can only change the primary device after 5 days. If they change the primary device yesterday, they will not be able to change the primary device today. The setting is only used with mobile passage, you can login to however many devices as you wish, but mobile passage is tied to numberOfDaysBetweenSwitchingPassageDevice).