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  • Billwerk+ (formerly Reepay) will, will in case of a charge error, reply with both “Error state” and “Error code”

  • API documentation which lists a few soft_declined and hard_declined (error state) examples https://reference.reepay.com/api/#testing

  • BRP will invalidate RCP mandates if a charge attempt gets error state “hard_declined”. In other words it will be permanently blocked for future RCP attempts until the customer registers a new card.

  • “soft_declined” will not block any future attempts in BRP. Error code is saved in BRP invoice history and error state is visible in the Billwerk+ portal when viewing the transaction.

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