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Configuration
The following settings and rights must be set for staff to be able to manage substitute requests in Staff Center to make it work according to desired behaviour.
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Setting | Description |
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Hours after which substitute requirements are not allowed | Decides how many hours before the class the instructor should be allowed to create a substitute request. |
Default channel for substitute requests | Specifies the channel to be used when sending substitute requests to instructors. This setting can be set to one of the following:
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After a substitute request has been created, it will be sent out through the channel/s configured in the setting substituteRequirementDefaultChannel (e-mail, e-mail and SMS, e-mail & push notification).
The e-mail and SMS contains a link to BRP Cloud, where a substitute request can be responded to by logging in to BRP Cloud through the link. It can either be accepted or denied, and it is possible to write a message when responding. The first person accepting the request will be assigned to the booking.
The booking will be updated automatically after a person has accepted the substitute request.
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