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Configuration
The following settings and rights must be set for staff to be able to manage substitute requests in Staff Center to make it work according to desired behaviour.
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Setting | Description |
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Hours after which substitute requirements are not allowed | Decides how many hours before the class the instructor should be allowed to create a substitute request. |
Default channel for substitute requests | Specifies the channel to be used when sending substitute requests to instructors. This setting can be set to one of the following:
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Right | Description |
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Substitute management - Create substitute requirements for own bookings | Needs to be added to the role of the instructors |
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Create a substitute request
Navigate to the Upcoming view in the Staff Center (Mobility App).
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When another person has accepted the request and taken over the class it will be removed from your list, and added to the substitute’s own list.
Respond to a substitute request
After a substitute request has been created, it will be sent out through the channel/s configured in the setting substituteRequirementDefaultChannel