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This feature is currently in a test phase and is not yet available to configure and start using. This documentation will be updated when it is ready to activate. |
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Instructors can create substitute requests for classes that they are managing if they for example get sick, or other circumstances make it impossible for them to perform the class.
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Configuration
The following settings and rights must be set for staff to be able to manage substitute requests in Staff Center to make it work according to desired behaviour.
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Setting | Description |
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Hours after which substitute requirements are not allowed | Decides how many hours before the class the instructor should be allowed to create a substitute request. |
Default channel for substitute requests | Specifies the channel to be used when sending substitute requests to instructors. This setting can be set to one of the following:
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Right | Description |
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Substitute management - Create substitute requirements for own bookings | Needs to be added to the role of the instructors |
Message Templates
Template | Description |
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Substitute inquiry | E-mail, request which is sent to staff |
Substitute inquiry via SMS SE: Vikarieförfrågan SMS | SMS, request which is sent to staff |
Substitute -E-mail to substitute when slot is assigned | E-mail, sent to the substitute accepting the request |
| E-post, Skickas till administratören när alla tillfrågade har tackat nej |
| E-post, Skickas till administratören när alla tillfrågade har tackat nej och tidsspärren för automatiska påminnelser har uppnåtts, se ovan för inställningar gällande detta. |
| E-post, Skickas till administratören när vikariebehovet är tillsatt |
Create a substitute request
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