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:info:atlassian-info#DEEBFF

This functionality is only available in the premium level of the app.

Configuration

The following settings and rights must be set for staff to be able to manage substitute requests in Staff Center to make it work according to desired behaviour.

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Setting

Description

Hours after which substitute requirements are not allowed
(substituteRequirementTimeBeforeBooking)

Decides how many hours before the class the instructor should be allowed to create a substitute request.

Default channel for substitute requests
(substituteRequirementDefaultChannel)

Specifies the channel to be used when sending substitute requests to instructors. This setting can be set to one of the following:

  • "Email" (default)

  • "Email and SMS"

  • "Email and push"

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Right

Description

Substitute management - Create substitute requirements for own bookings

SE: Vikariehantering - Skapa vikarieförfrågningar för egna bokningar

Needs to be added to the role of the instructors

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Template

Description

Substitute inquiry
SE: Vikarieförfrågan

E-mail, request which is sent to staff

Substitute inquiry via SMS

SE: Vikarieförfrågan SMS

SMS, request which is sent to staff

Substitute -E-mail to substitute when slot is assigned

SE: Vikariebehov - Mail till vikarie vid tillsättning

E-mail, sent to the substitute accepting the request


SE: Vikariebehov - Mail vid vikariebehov ej tillsatt

E-post, Skickas till administratören när alla tillfrågade har tackat nej


SE: Vikariebehov - Mail vid vikariebehov ej tillsatt, timeout

E-post, Skickas till administratören när alla tillfrågade har tackat nej och tidsspärren för automatiska påminnelser har uppnåtts, se ovan för inställningar gällande detta.


SE: Vikariebehov - Mail vid vikariebehov tillsatt

E-post, Skickas till administratören när vikariebehovet är tillsatt

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