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Note

This feature is currently in a test phase and is not yet available to configure and start using. This documentation will be updated when it is ready to activate.

(TP56253)

Info

This page is internal for now, but will moved to the public space once the feature is released.

Purpose

  • Maximize the payment rate for our customers.

  • Allow customizability based on tailor made reminder steps

  • Automatization and minimal work for users

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  • Setting removeReminderFeesWhenSendingToDebtCollection if reminder fees should be cleared before sending to debt collection.

  • Configure rights

    • ‘Automated reminder solution - Configure’ - create and change custom reminder steps

    • ‘Automated reminder solution - Statistics’ - view the outcome of the reminder activities

  • Setting up reminder steps, make sure company is set when changing to useCompanyReminderFlowSteps. Custom invoice reminder flow (configure)

Reminder fee products

The product for the reminder fee on each step is used to set the total fee (including the fee from previous steps).

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Review the status and progress of reminder tickets

Work in progessprogress, updated when the new statistics view is available

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