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This feature is currently in a test phase and is not yet available to configure and start using. This documentation will be updated when it is ready to activate. |
(TP56253)
Purpose
This is an alternative reminder flow, designed to let the system administrator set up multiple invoice reminder steps, with different templates, fees and custom days between each reminder. Processing can be automated.
Maximize the payment rate for our customers.
Allow customizability based on tailor made reminder steps
Automatization and minimal work for users
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This feature require a special agreement signed before BRP staff can activate it.
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General configuration
Configuration done by BRP staff
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Friendly reminder. No fee.
First reminder. 10 euro fee. The reminder product “1:st reminder fee” should have the price 10 euros.
The reminder fee of the invoice is set to 10 euros based on the fee product.
Second reminder. 10 euro fee. The reminder product “2:nd reminder fee” should have the price 20 euros.
The reminder fee of the invoice is set to 20 euros based on the fee product.
How to use
What will be done automatically
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When an invoice has reached a reminder step that requires external collection, it will be sent to external collection.
Review the status and progress of reminder tickets
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