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A: There are settings in BRP that determines which facility a member belongs to. A member always belongs to one facility even though the person potentially can access multiple facilities depending on type of subscription. A persons affiliation to facility is determined by the persons most recent subscription (if the subscription gives membership). If setting “moveFacilitiesForAllSubscriptions” is used, it will move persons to facility of most recent subscription regardless of if it gives membership or not.

Q: Is there a difference between subscription statistics in BRP Cloud and Member statistics in Embedded BI?

Yes there is. You cannot fully compare for example outgoing balance of subscriptions in BRP with outgoing balance of members. In BI Membership report, to be counted as a member in any facility, the products must have the “membershipstatistics” column enabled (set as 1). Please note that even if you compare individual subscriptions where the  “membershipstatistics” is enabled we can still see differences in statistics due to how IB/OB members are calculated in Embedded BI. Please see details here:

If for example a person freezes his/her subscription the person will not be included in members statistics in BI but still included in Subscription statistics in BRP.

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Sales

Q: What is included in sales?

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