| Note |
|---|
This feature is currently in a test phase and is not yet available to configure and start using. This documentation will be updated when it is ready to activate. |
...
Setting | Description |
|---|---|
Hours after which substitute requirements are not allowed | Decides how many hours before the class the staff should no longer be allowed to send a substitute request from the app. Example: If the value is set to 24, staff will not be able to send a substitute request for a class that begins in less than 24 hours. |
Default channel for substitute requests | Specifies the channel to be used when sending substitute requests to instructors. This setting can be set to one of the following:
|
Time for warning e-mail for unfilled required substitute slots (substituteRequirementTimeOutMailHours) | Decides how many hours before the class the administrator should get an e-mail if no one has accepted a substitute request. |
Send substitute requests from (sendSubstituteRequestsFrom) | Specifies which email address should be used when sending substitute requests. Choose between the user’s email or the facility email. We recommend to use the facility email. |
...
| Hiddenfragment macro | ||
|---|---|---|
| ||
https://brpsystems.atlassian.net/wiki/spaces/DOC/pages/4849369113/Handle+Substitutes#Create-a-substitute-request |
Create a substitute request
...
After a substitute request has been created, it will be sent out through the channel/s configured in the setting substituteRequirementDefaultChannel (e-mail, e-mail and SMS, e-mail & push notification).
As seen in the example below, if you are a staff member who has been assigned to a substitute request, the substitute request will be present in your list of upcoming bookings.
| Hiddenfragment macro |
|---|
...
The e-mail and SMS contains a link to BRP Cloud, where a substitute request can immediately be responded to by clicking on the link (no logging in is needed). It can either be accepted or denied, and it is possible to write a message when responding. The first person accepting the request will be assigned to the booking.
The booking will be updated automatically after a person has accepted the substitute request.
...