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This page describes how to configue so that members can cancel their subscriptions in the app & web |
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Settings
Show 'Terminate subscription' on the web (showTerminateSubscription) - To enable cancellation of subscriptions
Use termination reason (useTerminationReason) - To enable the use of termination reasons
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‘Instructions before canceling subscriptions’ - This text will be shown in the cancel subscription modal
Cancel
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Subscription flow
Members can cancel their subscriptions by going to My Pages > My Subscriptions tab.
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After selecting the cancellation option, a modal will be shown to the user similar to the following image:
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The modal has the following content and structure:
1 - Subscription cancellation instructions
This is the content of the message template “Instructions before canceling subscriptions”, which you can configure through BRP Configuration > Messages in order to provide customized information towards the members.
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