Page Comparison

Hours after which substitute requirements are not allowed
(substituteRequirementTimeBeforeBooking)

Resources cannot request substitutes in the app after X hours before the bookingDecides how many hours before the class the staff should no longer be allowed to send a substitute request from the app.

Example: If the value is set to 24, staff will not be able to send a substitute request for a class that begins in less than 24 hours.

Default channel for substitute requests
(substituteRequirementDefaultChannel)

Specifies the channel to be used when sending substitute requests to instructors. This setting can be set to one of the following:

• "Email" (default)

• "Email and SMS"

• "Email and push"

Time for warning e-mail for unfilled required substitute slots

(substituteRequirementTimeOutMailHours)

Decides how many hours before the class the administrator should get an e-mail if no one has accepted a substitute request.

Send substitute requests from

(sendSubstituteRequestsFrom)

Specifies which email address should be used when sending substitute requests. Choose between the user’s email or the facility email.

We recommend to use the facility email.

Substitute inquiry
SE: Vikarieförfrågan

E-mail, request which is sent to all other staff who are connected to the resource requirement of the specific product, excluding those who are not on the same facility as the booking.

Substitute inquiry via SMS

SE: Vikarieförfrågan SMS

SMS, request which is sent to all other staff who are connected to the resource requirement of the specific product, excluding those who are not on the same facility as the booking.

Substitute inquiry via notification

SE: Vikarieförfrågan via notifiering

Push notification, request which is sent to all other staff who are connected to the resource requirement of the specific product, excluding those who are not on the same facility as the booking.

Substitute - Confirmation e-mail to substitute when slot is assigned

SE: Vikariebehov - Mail till vikarie vid tillsättning

E-mail, sent to the substitute accepting the request.

Substitute - E-mail to orderer & original instructor when slot assigned

SE: Vikariebehov - Mail till beställare och ursprunglig resurs när vikariebehovet tillsatts

E-mail, sent to the orderer and original instructor of the class when someone accepts the request.

Substitute - E-mail to the instructor when no substitute was found

SE: Vikariebehov - Mail vid vikariebehov ej tillsatt

E-mail, sent to the originial instructor everyone denied the substitute request.

Substitute required - E-mail address not entered, timeout

SE: Vikariebehov - Mail vid vikariebehov ej tillsatt, timeout

E-mail, sent to the administrator (orderer of the class) if no one accepted the request and the time point for when automatic reminders should be sent out has been reached. See setting above for this.