(TP44566 / 2022.XXXX3905)
Purpose
If no invoice collection service is in place, you can choose to instead do the following when an invoice for a subscription has not been paid, before the invoices for the next month are created.
Cancel the subscription
Change the end date of the of the subscription to the same as debited until for the same subscription, so that no new charges will be made
Credit the invoice
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Enable 'Automatic rollback of unpaid subscriptions'
Cancellation reason for subscription rollback (optional)
Set “Automatic rollback of unpaid subscriptions” on Subscription tab for products
Recipient of info e-mails, per company if wanted (probably already configured)
Sender infomail, per company if wanted. (probably already configured)
Schedule tasks ‘Mark subscriptions for rollback’ and ‘Rollback of subscriptions marked for rollback’ and set parameter runDayInMonth= for both.
Description of monthly events
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