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This page describes how to configue so that members can cancel their subscriptions in the app & web

Table of Contents

Settings

Setting

Description

Show 'Terminate subscription' on the web

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showTerminateSubscription

Enables cancellation of subscriptions in the app and web.

Use termination reason

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useTerminationReason

Enables the use of termination reasons.

Limit subscription cancellation to product label
limitSubscriptionCancellationOnProductLabel

Limit cancellation of subscriptions in the app and web, to subscription products with this product label.
(2025.02 / TP62152)

Message Templates

  • Message template ‘Instructions before canceling subscriptions’ - This text will be shown in the cancel subscription modal

Cancel

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Subscription flow

If this is enabled, members Members can cancel their subscriptions by going to My Pages > My Subscriptions tab.

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After selecting the cancellation option, a modal will be shown to the user similar to the following image:

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The modal has the following content and structure:

1 - Subscription cancellation instructions
This is the content of the message template “Instructions before canceling subscriptions”, which you can configure through BRP Configuration > Messages in order to provide customized information towards the members.

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