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Texts in Mobility

Texts in Mobility

All general texts such as opening hours, booking rules, terms and conditions for purchases and so on, are message templates in BRP.

 

 

Prerequisite

BRP Configuration → Settings → Settings

Some templates only show up in the app and on the web if the following setting is activated:

requireAcceptBookingTerms = true

 

Available Message Templates

BRP Configuration → Settings → Messages

General information

The following message templates are used for different kind of information shown in the web and app.

Name of template

Description

Name of template

Description

Opening hours

SV - Öppettider

The opening hours of your facilities.

Place where users will find this information:
App - “Info” button in the bottom menu.
Web - When booking classes, click “Booking Information” in the upper right area.

Info page for mobile applications

SV - Infosida i mobilapplikation

Information about your facilities, such as address and contact information.

Place where users will find this information:
App - “Info” button in the bottom menu.
Web - When booking classes, click “Booking Information” in the upper right area.

Terms and conditions for internet bookings

SV - Villkor för internetbokning

Specify your terms and conditions for booking classes and services.

Place where users will find this information:
App - “Booking information” button on a specific class or service.
Web - “Booking information” button on a specific class or service.

Terms and conditions for cancellation of booking

SV - Villkor för avbokning

Specify your cancellation policies.

Place where users will find this information:
App - “Booking information” button on a specific class or service.
Web - “Booking information” button on a specific class or service.

Terms and conditions for waiting list

SV - Villkor för reservlista

Specify your terms and conditions for joining the waitlist.

Place where users will find this information:
App - “Booking information” button on a specific class or service.
Web - “Booking information” button on a specific class or service.

Terms and conditions for no-show

SV - Villkor för no-show

Specify your terms and conditions for not showing up to a booked class.

Place where users will find this information:
App - “Booking information” button on a specific class or service.
Web - “Booking information” button on a specific class or service.

Terms and Conditions & Other

The following message templates show up when trying to purchase something, while entering your personal details and confirming the terms and conditions before making a purchase.

Name of template

Function

Configuration > Settings > Settings

Terms of agreement and conditions for registration

SV - Avtalsvillkor för registrering

Terms and conditions for signing up a new member, their personal information and data, membership terms.

 

Consent to registration of child's personal details

SV - Samtycke vid registrering av barns personuppgifter

Terms and conditions for the parent to sign when a child wishes to sign up.

 

Order confirmation

SV - Beställningsbekräftelse

The written information that gets sent to the customer as a confirmation of their order.

 

Subscription terms and conditions

SV - Abonnemangsvillkor

Terms and conditions for making a purchase, these are required by your internet payment provider.

requireAcceptSubscriptionTerms = true

alwaysRequireAcceptSubscriptionTerms = true (Required by payment provider)

Cookie policy

SV - Cookiepolicy

The Cookie Policy pops up on the Web the first time a customer visits the site.

 

SV - Internetbokning - Ansvarsfriskrivning

 

 

 

Configuration

BRP Configuration → Settings → Messages

Create a new message template by clicking on + (plus sign).

image-20250923-134418.png

  1. Name = This chooses what type of message template it is. Create one for each of the message templates listed above.

  2. Internet = Choose where you want this message template to be shown.

    1. Show on customer web

    2. Show in app

  3. Company = If you want it to show up for a specific company only, a customer has to belong to that company in order to view the information.

  4. Facility = If you want it to show up for a specific facility only, a customer has to belong to that facility in order to view the information.

  5. Language = If you want translations or different texts for different languages.

  6. Subject line = This can be left empty as we use static headers for the App and Web which cannot be changed at this time.

  7. Template = The contents of the information (plain text & HTML can be used.)

    1. The templates can be written with plain text or HTML (for rich formatting).

      1. You do not need to start the message template with <html>

      2. Simply type out HTML tags such as <h1>, <h2>, <h3>, <b>, <u>, <i>

      3. This site has information about easy HTML-tags: https://www.w3schools.com/html/html_formatting.asp

You can create multiple message templates for the same section, depending on language and facility. For example, you can have different opening hours for different facilities, and present them differently depending on the language set on the phone.

 

Custom Terms and Conditions

You can create your very own terms and conditions that customers have to agree to when going through the purchase flow in the App and Web.

BRP Configuration → Persons → Consent