Translation Requests & Feedback Guide

Translation Requests & Feedback Guide

This page explains how to report translation issues or suggest improvements, and outlines the process and expected timelines for updates.


How to Submit a Request

All translation-related requests must be submitted through a ticket at
👉 http://support.brpsystems.com

  • Submit a new ticket under the appropriate category for Report a problem.

  • If you already have a dedicated translation ticket assigned to your organization, please use that ticket instead of creating a new one.

Only requests submitted via http://support.brpsystems.com/ Tickets will be processed.


What Can Be Submitted

You can use the translation request ticket to:

  • Report incorrect or unclear translations.

  • Suggest improvements to existing wording.

  • Request translations for new content or updates.


What Happens After Submission

  • Our team will review and assess each request.

  • We do not guarantee that all suggestions will be accepted or implemented.

  • Regardless of outcome, the ticket will be closed after the request is reviewed.


Translation Update Timelines

Platform

Estimated Update Time

Update Schedule

Platform

Estimated Update Time

Update Schedule

App

~2 weeks

Typically on Sundays

Website

A few days

Typically on Sundays

BRP Modules

A few days

Typically on Sundays

🔁 Most translations are updated at the end of the week, usually on Sundays.


Important Notes

  • Submit translation feedback only through http://support.brpsystems.com .

  • If your organization has a dedicated translation ticket, continue using that for all related communication.

  • We reserve the right to adjust processes, timelines, or this documentation at any time.


Thank you for helping us improve the language quality across BRP Systems platforms!