Purpose: This page documents how Loyalty Coins are awarded across achievements, streaks, referrals, facility visits, and class participation. It is intended as a working reference for product, operations, support, and configuration teams.

Loyalty Coins are reward points granted when a member completes specific behaviors in the loyalty program. Coins can be awarded for one-time actions, milestone achievements, repeated activity, streak progression, seasonal campaigns, and referral outcomes. In several cases, coin values are fixed; in others, the amount is driven by platform configuration.

How the loyalty coin model works

The source material maps each achievement or tier to a coin value and an underlying behavior trigger. Some achievements also depend on a class type or a specific time, date, or location pattern.

Behavior: the event a member performs, such as attending a class, booking a class, visiting a facility, or recruiting another member.
Achievement or tier: the named reward milestone presented to the user, such as 1st class, Best in Class 2, or Workout streak: Goal mastery 3.
Coins: the number of loyalty coins awarded when the condition is met.
Class type: an optional qualifier used for class-specific achievements, such as yoga, cycling, strength, or pilates.

Configuration-driven rule: Referral-related achievements use the amount configured in Loyalty in BRP Configuration → Refer a friend. The source indicates this value is not hard-coded in the achievement list.

Core reward triggers

Trigger category	What it means	Typical examples	Coin model

Trigger category	What it means	Typical examples	Coin model
Class attendance	Coins are awarded when a member attends a class.	First class, class milestones, class-type achievements	Usually fixed values per achievement
Class booking	Coins are awarded when a member books a class.	1st class booked	Fixed value
Facility visits	Coins are awarded when a member checks in to a facility.	1st visit, visit milestones, time-based visits, city/country visit patterns	Usually fixed values per achievement
Referrals	Coins are awarded when a member recruits another member who joins through an invite.	1st recruitment, Ambassador tiers, BFF <3	Configuration-driven
Streak completion	Coins are awarded for completing class or workout streak goals.	Class streak: 1st goal, Workout streak: Goal mastery 2	Fixed values by milestone
Seasonal or date campaigns	Coins are awarded for activity during special periods or on specific dates.	Happy new year!, Love is in the air, Where is Santa?	Fixed values

Achievement catalog

Onboarding and first-time achievements

Achievement	Coins	Behavior

Achievement	Coins	Behavior
Welcome!	10	User authenticated for the first time in Loyalty
1st class	10	Attend a class
1st class booked	5	Book a class
1st visit	10	Visit facility
1st recruitment	Configuration-driven	Recruit a member

Class attendance milestone achievements

Achievement	Coins	Behavior

Achievement	Coins	Behavior
Best in Class 1	30	Attend a class
Best in Class 2	100	Attend a class x 10
Best in Class 3	100	Attend a class x 25
Best in Class 4	200	Attend a class x 100
Generalist	100	Attend 5 different classes within a year

Facility visit milestone achievements

Achievement	Coins	Behavior

Achievement	Coins	Behavior
Day 1	10	Visit facility
Frequenter 1	10	Visit facility x 10
Frequenter 2	100	Visit facility x 25
Frequenter 3	100	Visit facility x 100
Frequenter 4	100	Visit facility x 250

Referral achievements

Achievement	Coins	Behavior

Achievement	Coins	Behavior
BFF <3	Configuration-driven	Become a member through an invite
Ambassador 1	Configuration-driven	Recruit a member
Ambassador 2	Configuration-driven	Recruit a member x 2
Ambassador 3	Configuration-driven	Recruit a member x 3
Ambassador 4	Configuration-driven	Recruit a member x 4

One additional referral milestone is listed for Recruit a member x 5, with a coin value that follows the same referral configuration pattern.

Class streak achievements

Achievement	Coins	Behavior

Achievement	Coins	Behavior
Class streak: 1st goal	50	Streak goal completed: Class streak (first time)
Class streak: Goal mastery 1	50	DRAFT Streak goal completed: Class streak x 2
Class streak: Goal mastery 2	100	DRAFT Streak goal completed: Class streak x 4
Class streak: Goal mastery 3	150	DRAFT Streak goal completed: Class streak x 8
Class streak: Goal mastery 4	750	DRAFT Streak goal completed: Class streak x 16

Class streak: Personal Best awards 1500 coins for Streak record increase: Class streak x 100.

Data note: Several class streak source behaviors are marked DRAFT. This suggests the achievement labels may be finalized while the underlying event names are still provisional.

Workout streak achievements

Achievement	Coins	Behavior

Achievement	Coins	Behavior
Workout streak: 1st goal	40	Streak goal completed: Workout-streak
Workout streak: Goal mastery 1	80	Streak goal completed: Workout-streak x 2
Workout streak: Goal mastery 2	80	Streak goal completed: Workout-streak x 4
Workout streak: Goal mastery 3	80	Streak goal completed: Workout-streak x 6
Workout streak: Goal mastery 4	280	Streak goal completed: Workout-streak x 12

Personal best tier	Coins	Behavior

Personal best tier	Coins	Behavior
Workout streak: Personal best 1	100	Streak record increase: Workout streak
Workout streak: Personal best 2	150	Streak record increase: Workout streak x 10
Workout streak: Personal best 3	250	Streak record increase: Workout streak x 25
Workout streak: Personal best 4	500	Streak record increase: Workout streak x 50
Workout streak: Personal best milestone	100	Streak record increase: Workout streak x 100

Class-type achievements

These achievements are triggered by attending a class of a specific type.

Achievement	Coins	Behavior	Class type

Achievement	Coins	Behavior	Class type
Barbell Boss	100	Attend a barbell class	barbell class
Cardio Captain	100	Attend a cardio class	cardio class
Climbing Commander	100	Attend a climbing class	climbing class
Cycling Celestial	100	Attend a cycling class	cycling class
Dance Devotee	100	Attend a dance class	dance class
Dumbbell Divinity	100	Attend a dumbbell class	dumbbell class
Functional fitness Fanatic	100	Attend a functional fitness class	functional fitness class
High-intensity Hero	100	Attend a high-intensity training class	high-intensity training
Indoor Idol	100	Attend an indoor class	indoor class
Kettlebell King	100	Attend a kettlebell class	kettlebell class
Martial arts Master	100	Attend a martial arts class	martial arts class
Meditation Muse	100	Attend a meditation class	meditation class
Mindfulness Miracle	100	Attend a mindfulness class	mindfulness class
Outdoor Oracle	100	Attend an outdoor class	outdoor class
Pilates Professional	100	Attend a pilates class	pilates class
Pilates reformer Pro	100	Attend a pilates reformer class	pilates reformer class
Strength Specialist	100	Attend a strength class	strength class
Walking Winner	100	Attend a walking class	walking class
Water gymnastics Wizard	100	Attend a water gymnastics class	water gymnastics class
Weight Warrior	100	Attend a weight class	weight class
Yoga Yogi	100	Attend a yoga class	yoga class

Time, date, and location-based achievements

Achievement	Coins	Behavior

Achievement	Coins	Behavior
After hours	100	Visit facility in the evening, during hours 18:00-00:00
Night owl	30	Visit facility 3 times in a row during evening hours, 18:00-00:00
Rise and shine	100	Visit facility 10 times during morning hours, 00:00-09:00
Up with the lark	30	Visit a facility 3 times during morning hours, 00:00-09:00
Commuter	50	Visit facility in different cities
Commuter x3	50	Visit facility in different cities x 3
Traveler	20	Visit facility 2 times in different countries
Gym nomad	100	Visit 5 different facilities
Happy new year!	100	Visit facility on January 1
Happy holidays!

Loyalty Coins Documentation