Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Anatomy of the Overview tab

...

1. Photo card

...

The top card in the left column shows:

  • the customer photo

  • number of messages (hidden if no messages)

  • Number of Noshows (hidden if no noshows)

  • Balance.

...

    • the sum of outstanding debt of the customer.

...

    • Clicking the value brings up a window showing the underlying items that contribute to the value

...

Panel
panelIconId1f6e0
panelIcon:tools:
panelIconText🛠️
bgColor#F4F5F7

In the future, clicking the Balance value will bring up a popup showing the underlying items that contribute to the sum value.

Likewise, clicking Messages will navigate to the Messages tab.

2. Customer type

If the customer has a customer type, the customer typ card will be shown. The card contains:

  • The customer type

  • The expiry date

  • # of days or months left until expiry date

    • If there is no expiry date, it will show (infinity)

...

2. Personal details

This card shows basic information about the person. At the moment it shows:

...

3. Subscriptions and value cards

...

This card shows any active subscriptions and/or value cards that are associated with this customer. By default, the card will list 3 items. If there are more than 3 items, the rest will be visible when expanding the card.

...

  1. Subscriptions where the customer is the payer and the user

  2. Value cards

  3. Subscriptions where the customer is the payer but not the user.

Note

Known bug: Inactive subscriptions may show up as active.

...

panelIconId1f6e0
panelIcon:tools:
panelIconText🛠️
bgColor#F4F5F7

...

The subscriptions also have different badges to indicate important statuses of that particular subscription.

  • Debited until DD/MM/YY → the subscription is debited for the current period

  • Late → the subscription is not debited

  • Renew → the subscription has “Automatic renewal”

4. Saved payment methods

...

This card shows any payment methods that are associated with this customer, for example EFT authorization or RCP.

...

panelIconId1f6e0
panelIcon:tools:
panelIconText🛠️
bgColor#F4F5F7

...

Image Added

5. Internal message

...

If there is an internal message on the customer it will be shown at the top of the right column in red. It will be visible as long as there is an internal message.

6. Missing information

...

If any mandatory information field is empty on this customer, this notice will be visible until that or those fields are filled.

Panel
panelIconId1f6e0
panelIcon:tools:
panelIconText🛠️
bgColor#F4F5F7

In the future, it will be configurable to designate which fields will be mandatory/optional. Currently it is hard-coded.

7. Invoices

...

This card shows any invoices related to this customer that are not paid.

...

  • Invoice number

  • Invoice status

  • Amount left to pay

...

panelIconId1f6e0
panelIcon:tools:
panelIconText🛠️
bgColor#F4F5F7

...

8. Activity

...

The Activity card shows ongoing, future, and past activities related to the person.

...

The Activity list will only show activities from the past 12 months, and will by default show the three latest activities. To see the full list, you can expand the list with “Show more”

...

panelIconId1f6e0
panelIcon:tools:
panelIconText🛠️
bgColor#F4F5F7

...

8.1 Visits

A visit is designated with the visit icon and a time-stamp of when the visit was registered. By default a visit is just denoted as “Visit”. If the a workout is created (e.g. customer walks through a gate to the Gym) then the activity will change label from “Visit” to whatever the workout is called, e.g. “Gym”.

...