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  • Enable the setting “Use customer flow”

  • Enable the setting “useCollectionOfOrderItems” / Use order pick-up

    • This setting is only used to allow the users to view whether a subscription has been picked up or not. “Picked up” check box in Booking > Bookings is only visible if this setting is enabled.

  • Use retroactive price calculation for picked up wizards “useRetroactivePriceCalculationForCollectedSubscriptions”

    • Only if this setting, Use retroactive price calculation for picked up wizards is enabled, the customer would have to pay a fee, otherwise even if  the customer can’t verify a specific customer type at the facility of pick up, there will be no fee. 

  • “maxDaysForSubscriptionToBePickedUp” Maximum number of days after which a subscription purchased online can be picked up in the wizard (default 14)

  • “maxDaysToExtendCollectedSubscriptions” Maximum number of days to extend a picked up subscription during pickup

    • Control how many extra days the customer gets if they pick up the purchase at a later time. For example, if the setting is set to 14 days and the customer collects his online purchase 10 days after he registered online, the customer gets 10 days credit (the subscription's "debited until" is moved forward that many days). But if the customer picks up their online purchase 20 days after registering online, they only get 14 days credit. Number of days is zero by default.

  • “Wizard - Pick up online purchase - Set pickup facility and dimension”

    • If enabled (default true), the facility and dimensions of the subscription is changed to that of the pick up facility.

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An item is identified as an item that needs to be picked up only if it is a Product booking / Subscription booking, an internet payment and if the setting Use simplified customer routines property Use in wizards is enabled.

Related rights

  • “Invoice” is required for creating an invoice in the payment stepAny more?

Message templates (used for instructions)

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  • The purchase is made online

  • “useCustomerFlow” is enabled

If the setting for “order pick-up” is enabled only, the pick up checkbox appears on the sov (Backoffice > Booking > Bookings ).

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0 - Update information about the customer

When the wizard is launched by clicking the alert on the person overview, the create and update person wizard is first launched so that you can verify the personal information, the, customer type, take a photo and hand out a member card. You can then proceed with the steps for picking up the online order.

TODO: Image of how you select to continue with the pick up wizard after the update person wizardImage Added

1 - Select products

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