Subscription deviations (list)

(TP48001/2022.4001)

The view"Back Office > Subscriptions > Subscription deviations" that lists deviations for subscriptions (such as frozen subscriptions) and the calculated value of them (for deferred revenue). 

 

  • Filters

    • Date range

    • Company

    • Facility

    • Type

    • Deviation reason

    • Channel

      • User (created by a staff user)

      • API (created by the customer in web or app)

    • Accrual (limit to products with accrual)

  • Columns

    • Subscription number

    • Subscription product    

    • Name    

    • Facility    

    • Deviation type    

    • Start day    

    • End day    

    • Number of days    

    • Frozen accrual value (inc vat)

      • Only has a value if the product uses accrual, and the deviation type is "Frozen", since that is the only type that extends the debt to the customer to a later time.

  • Sum

    • Number of days (sum)

    • Frozen accrual value (inc vat) (sum)

How the value is calculated

Value = [days of the freeze within the interval] * [price per day]
The freeze may start or end outside of the interval, but only the days within the interval is used for the value calculation.

Price per day = [Subscription price (current price for the specific subscription) for payment interval] / [number of days for that payment interval]

Since the price is often set per month, and the number of days in a month varies, the approximated day price is ([price for a month]*12)/365