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How to send invoice reminders

BRP Back Office → Invoicing → Demand management

Select invoice/invoices → press ‘Create demand notes' button → option 'Yes'

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  • If there are configured steps in the installation user will be able to proceed. The action dialog will clearly state which invoices can and cannot be sent reminders.

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Info

SMS and email , e-mail and push notification will be preselected if any of the reminder steps for the selected invoices has an SMS template or email , e-mail template or push notification template.

  • User can select multiple options from Invoice reminder flow action dialog

    • Email

      • The content of the ‘Email Template’ of the next reminder step will set as the email body

      • An invoice reminder report pdf, generated from the report template of the next reminder step will be attached to the email as an attachment

    • SMS

      • The content of the ‘SMS Template’ of the next reminder step will be the content of the SMS

    • Push notification

      • The content of the ‘Push notification Template’ if the next reminder step will be the content of the push notification.

    • Print

      • User will see only one PDF report which contains multiple reports for each selected invoices. (Each report could be from different report templates according to the reminder step)

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