(TP44897 / 2023.2602)
The custom reminder flow feature is enabled by creating one or more reminder steps. This will then override the standard behavior.
Setting to enable the feature → useCustomReminderSteps (addon enabled by BRP staff)
Purpose
This is an alternative reminder flow, designed to let the system administrator set up multiple invoice reminder steps, with different templates, fees and custom days between each reminder.
Configuration
Even though the settings for each reminder step will override them, the following settings must be configured for the feature to work as intended
“reminderProduct” (standard reminder product for invoices and RCP invoices)
“reminderProductAg” (standard reminder product for direct debit invoices)
Configuring steps
Step number is an auto increment field. Users cannot edit it.
Email and SMS templates
Parameters
The email and SMS templates supports below parameters
person.firstName
person.lastName
person.fullName
person.email
person.customerNumber
person.allPhones (all phone numbers of the person)
dueDate
invoiceNumber
ocrNumber
amount - Invoice amount
leftToPay - Remaining amount
fee - Reminder fee
myPagesLink - Link to my pages in web to check invoices
Example (email template)
<html><body>
Due date: ${dueDate}<br><br>
Invoice number: ${invoiceNumber}<br><br>
OCR number: ${ocrNumber}<br>
Amount: ${amount}<br>
Left to pay: ${leftToPay}<br>
Reminder fee: ${fee}<br><br>
<a href="${myPagesLink}"> Check your Invoices</a><br>
</body></html>
Example (email presentation)
