Purpose
Possibility to offer entrance tickets that are valid a specific date and time,
for example 30/10/2024, 08:00-12:00.
If an entrance is configured as a slot entrance:
The customer must not only choose a date, but also a slot on that day. On some days, the there can be multiple slots, for example one before lunch, one after lunch, and one in the evening.
The capacity can be limited, so only a specific number of entrances can be sold for each slot
Configuration
Configure the resource
Create a capacity type
Example: “Visitor - Pool” or reuse an existing capacity type.
configuration/capacity-type
The capacity type makes it possible for a resource to have different capacities depending on the product. For example, the pool may have the capacity for 300 regular guests, but only for 100 water gymnastic participants, who may require some extra space.
Create the resource
Example: “Pool”.
configuration/resource
On the resource “Pool” in the field “Capacity” add the capacity “Visitor - Pool” = 300 (just an example)
Configure the entrance product
Create or change an entrance product so that
It has a single resource requirement for the resource “Pool”
The resource requirement should have
Capacity “Visitor - Pool”
Relative start time
Dynamic length
A validity (within the slot) for as long as you want to. Usually, the entrances should be valid for longer than any slot that you create, so that all customers have time to leave the facility.
No schedule
Add the resource to a view so it is visible in the resource planner
configuration/resource-view
Creating slots
In the resource planner, mark the time from the start until the end of the slot you would like to create on the resource. In the example, we use the view “Week by resource” to that the whole week is visible at the same time.
Choose to create a work shift.
Repeat until all the slots for the week have been created.
Only work shifts are supported as slots on a resource, not schedules.
How work shifts can be copied from one week to a range of weeks is described here:
Configure the mobility web and app
Usage
How entrances for slots are purchased in mobility is described here: