Error codes

General

Code

Tag

Description

1101

invalidValue

Invalid parameter value

1102

mandatoryParameter

Required parameter missing

1103

objectExists

The object already exists

1104

noSuchBusinessUnit

The business unit/facility does not exist

1105

wrongFormat

Invalid format - must be either xlm or json

1106

objectNotBelongingToAuthUser

The object does not belong to the authenticated user

1107

noSuchObject

There is no such object

1108

invalidAccess

Invalid access

1109noMandatoryFilterNo required filter specified
1110invalidXmlXML does not follow the specified schema
1111invalidConfigurationMissing or invalid configuration required for the attempted action
1112unknownErrorlp0 on fire
1113outOfMemoryErrorOut of memory
1114maxRangeExceededThe maximum duration from start to end has been exceeded.
1115requestTimeoutThe request has timed out
1116noSuchRoleThe role does not exist
1117roleNotAssignableViaApiThe role can not be assigned via API


Bookings

Code

Tag

Description

1001

suspendedNotAllowedToBook

Unable to book due to suspension

1002

notAllowedToBookDueToNoshows

Unable to book due to too many missed group activities/classes (so called noshows) (limits are configurable)

1003

unpayedInvoiceNotAllowedToBook

Unable to book due to late invoice

1004

isNotAllowedToBook

Unable to book due to to insufficient rights

1005

passCancelledNotAllowedToBook

Unable to book as the group activity/class is cancelled

1006

cannotBookNoFreeSlots

Unable to book due to insufficient room

1007

bookingClashes

Unable to book due to conflict with earlier bookings

1008

cannotBook

Unable to book due to booking rules (configurable)

1009

cannotBookDebookWaitinglist

Unable to book due as user is aleady on a waiting list for the same activity

1010

cannotBookNoFreeSlots

Unable to book due to insufficient room

1012

noSuchService

Unable to book due as there is no such service product

1013

noSuchServiceBooking

No such service booking

1014

debookErrorOnlyOwn

Unable to cancel as booking belongs to another person

1015

debookErrorDebitedNotAllowed

Unable to cancel as booking is already debited

1016

debookErrorTooClose

Unable to cancel as start is to soon (configurable)

1017

cannotDeletePreliminaryDebited

Unable to cancel as the booking is preliminary

1018

cannotBookNoFreeSlots

Unable to book as no room is available

1019

alreadyOnWaitingList

Person already on waiting list, cannot book

1020

alreadyBooked

Person already booked, cannot book again

1021

tooLateToBookWaitingList

Unable to book reserve spot as the start is to soon (configurable)

1022

waitinglistBookingClashes

Unable to book reserve spot due to conflict with previous bookings

1023

previousWaitingOverlaps

Unabel to book reserve spot as it conflicts with previous reserve spot bookings

1024

notOkToBook

Unable to book due to booking rules (configurable)

1025cannotDeleteWithPrintedTicket

Unable to cancel group activity as the ticket has already been printed

1026cannotBookWaitinglistWhenOrdinaryLeftUnable to book reserve spot as there are regular spots available
1027notAllowedToDebookingAnonymousOrderItemUnable to cancel anonymous order. (Requires a level 3 API key and parameter "anonymous")
1028bookingTermsNotAccepted

Unable to book as user has not yet accepted terms & conditions

1029couldNotDebookDueToTechnicalProblemsUnable to book due to technical reasons
1030waitingListNotAllowedOnProductWaitinglistbookings are not allowed on groupactivities that are debitable

Event bookings

Code

Tag

Note

1053

noSuchEvent

Event does not exist

1054

noSlotsAvailable

No room left in event

1055

alreadyParticipating

Already participating in event

1056

errorWithCreateEventBooking

An error occurred when booking event

1057

wrongType

Invalid type

1058outsideBookingIntervalCannot perform the event booking before or after the booking interval
1059eventBookingDebitedEventbooking is debited. Cannot add or remove participants.
1060
tooFewParticipants
Cannot delete last participant
1061participantNotInEventBookingParticipant do not belong to the event booking

Person

Code

Tag

Note

1301

duplicateEmail

E-mail address already in use

1302

duplicatePersonnumber

Personal ID number already in use

1303

invalidPersonnumber

Invalid personal ID number

1304missingEmail

E-mail address missing

1305personTooYoungThe person is younger than the Internet registration limit set in BRP
1306personGroupHasDifferentBUThe persongroup and the person belongs to different business units
1307duplicateCardnumberCard number already in use
1308whitespaceNotAllowedWhitespace not allowed for cardnumber
1309singleParameterSexNotAllowedSex as single parameter is not allowed.
1310invalid.personnumber.blockedPersonal ID number has been blocked
1311invalid.email.blockedEmail has been blocked
1312invalid.phonenumber.blockedMobile number has been blocked
1313insufficientPermissionsToAdministerEmployeesA higher API key level is needed to administer employees

Organization

Code

Tag

Note

1501

duplicateOrganizationnumber

Organizationnumber already in use

1502

invalidOrganizationnumber

Invalid organizationnumber

1503organizationGroupHasDifferentBUThe organizationgroup and the organization belongs to different business units

Receipt

Code

Tag

Note

1601

paymnetOfEmptyOrder

Payment of an empty order

1602

wrongAmount

Incorrent amount

1603

valueCardProductTypeCannotPayOrder

The value card cannot be used to pay for this order

1604

noInternetRegisterUnit

There is no internet cash register configured yet

1605

valueCardHasExpired

the value card has expired

1606

valueCardDoesNotCoverOrder

The value card does not cover the full amount of the order

1607

resourceDoesNotBelongToUnit

The resource belongs to another business unit

1608

resourceRequirementDoesNotBelongToProduct

The resoruce is not a valid resource requirement for the product

1609

e.message

Unable to create service booking

1610

noRightsForServiceBooking

The person does not have sufficient rights to book this product

1611

selectedDateTooEarly

The date is to early

1612

selectedBookingIsBreakingBookingRules

The booking violates configured booking rules

1613

selectedTimeNotBookable

The time is not valid

1614

invoiceBelongsToOtherCompany

The invoice belongs to another company

1615

invoiceBelongsToOtherUser

The invoice belongs to another user

1616

amountNotPositive

The invoice must be paid with a positive amount

1617

noOrder

No order specified

1618valueCardIsNotInCorrectCurrencyThe value card was created in a different currency than that of the order
1619noCustomerOnOrderThe order has no customer
1620orderNotAnonymous

The order is not anonymous

1621orderAlreadyDebitedThe order is debited in full
1622resourceNotSelectableFromInternetThe sent in resource is not selectable from internet

Order

Code

Tag

Note

1401

orderCantBeDeleted

The order cannot be removed

1402

orderIsNotEmptyCantBeDeleted

Only empty orders may be removed

1403orderCouldNotBeSetToPreliminaryThe order status could not be set as preliminary
1404notPossibleToChangeCustomerOnDebitedOrderThe orderer cannot be changed on debited orders
1405notPossibleToAddCouponsOnNonPreliminaryOrderNot possible to add coupons to an non-preliminary ofrder.

Timeslotssuggestions

Code

Tag

Note

1701

productNotBookableFromInternet

The product may not be booked through the internet

1702

productHasNoResourceRequirements

The product is missing a valid resource requirement

1703maxRangeExceeded

The maximum range from start to end has been exceeded

Subscription

Code

Tag

Note

1801

postCannotBeErased

The subscription cannot be be removed

1802

subscriptionCannotBeErasedItIsValid

The subscription is valid and can therefore not be removed

1803

subscriptionIsAContract

The subscription is a contract

1804

subscriptionNotBelongingToUser

The subscription belongs to another user

1805productDoesNotRequireSignature

The product does not require a signature

1806newBusinessUnitBelongsToOtherCompanyThe new business unit does not belong to the same company as the existing business unit on the subscription

Items

Code

Tag

Note

1901

orderNotPreliminary

The order is not preliminary and can therefore not be modified

1902

orderItemNotInOrder

The order row belongs to a differnt order

1903

orderItemNotInternetBooking

The order row was not booked via the internet

1904

orderItemProductNotDebitable

The product is not debitable

1905

orderItemIsActivityBooking

The order row is an activity booking

1906

orderItemValueCardIsNotTemporary

The voucher is not termporary

1907

deleteNotAllowed

May not be deleted

1908productAdjustPaymentsToEndOfMonthThe product adjusts/synchronizes payments to the end of the calender month
1909debitIntervalNotOneMonth

The product debit range is not one month

1910productNotInPackageThe product is not included in the specified deal
1911onlyUseAsPackagePartThe product may only be booked as part of a package
1912orderBelongsToOtherBuThe order belongs to a different business unit
1913releaseSuspensionProductNotAllowedToAddThe release suspension product is not allowed to add. The customer must have more or equal nr of noshows than businessunit.maxnumberofnoshows


Direct debit

Code

Tag

Note

2001

invalidPersonnumber

The personal ID number is invalid

2002incorrectClearingNrOrBankaccountNrEither the clearing number or account number are invaldid (or both)
2003invalidStateAtBgcThe direct debit consent has an improper status
2004

directDebitAlreadyRegistered

The person already has a direct debit consent registered
2005insufficientAgeForDirectDebitThe person is not old enough to have a direct debit consent registered


Personal ID number lookup

Code

Tag

Note

2100

personLookupNotActivated

Is not activated