Self Service Station
Description
The Self Service Station enables customers to purchase items or entry tickets and access your facility independently, reducing queues at reception and improving operational efficiency. Customers can either browse available products directly on the screen or scan an item’s barcode, provided the product is configured for barcode use and a scanner is installed.
See the following pages for more information:
Entrance sales in Self Service Station
Restrict sale of certain products
(BRP-8470 / GA2026.02)
It is possible to restrict customers from purchasing certain products in the Self Service Station when scanning the barcode or selecting it from the product menu. An example could be energy drinks, where you want to keep control of the sale since the person must be a certain age to be allowed to purchase.
Configuration
Create a specific product label for the products you wish to restrict for purchase using the Self Service Station. This is done in BRP Configuration → Products → Product labels.
Add the product label to the specific products in BRP Configuration → Products → Products.
Configure the following settings:
Setting | Description |
|---|---|
restrictSelfServiceSalesByLabel | Add the product label. Products with this product label cannot be purchased by scanning a barcode in the Self Service Station. |
restrictSelfServiceSalesMessage | An error message will be displayed to the user if they try to scan an item that is not allowed for purchase in the Self Service Station. The standard message is: “This product requires age control. Please use a manned register” (see image below). If you want to override this message and display something else, enter that message here. Note! It is currently only possible to configure this message in one language. |
Use Vipps to verify age
(BRP-9555 / GA2026.19)
This functionality is only available in Norway.
It is possible to require age verification with Vipps from customers when purchasing certain products in the Self Service Station when scanning the barcode or selecting it from the product menu. An example could be energy drinks or other age restricted products.
Configuration
Create a specific product label for the products you wish to restrict for purchase using the Self Service Station. This is done in BRP Configuration → Products → Product labels.
Add the product label to the specific products in BRP Configuration → Products → Products.
Configure the following settings:
Setting | Description |
|---|---|
restrictSelfServiceSalesByLabel | Add the product label. Products with this product label cannot be purchased by scanning a barcode in the Self Service Station. |
sssVippsAgeVerificationEnabled | Enable this setting to activate Vipps age verification for age-restricted products in Self Service Station (Norway only). When enabled, customers scanning a restricted product will be asked to verify their age via Vipps instead of seeing the blocked sale message. |
sssVippsAgeVerificationMinAge | Minimum age required to purchase age-restricted products in Self Service Station. Used with SSSVippsAgeVerificationEnabled. Default is 16. |
Use flow
(These images are screenshots from a computer so the dimensions will look a bit different on the Self Service Station)
The user selects or scans an age restricted product
2. The user clicks “Verify with Vipps” and a QR-code appears
The user scans the QR-code with their Vipps app
If the user is above the age limit, a success modal appears on the SSS and the purchase can continue.
If the user adds more age restricted products, they won’t need to verify their age again during the same purchase.
If the user is below the age limit, the product will not be added to the cart.