Staff Center in App
This feature is currently in a test phase and is not yet available to configure and start using. This documentation will be updated when it is ready to activate.
Staff Center in the app is where instructors, PTs and other staff can manage their activities and bookings. The functionality includes the possibility for instructors to:
See their upcoming classes
Mark class participants as arrived
Send & receive substitute requests for classes
Create, change, debit & cancel service bookings
Configuration
Settings
BRP Configuration → Settings → Settings
Setting | Value |
---|---|
Activate the premium app and customerweb features | Yes This setting needs to be activated by BRP Staff |
Staff mode in Mobility app | Yes |
Show other relevant resources for class | Yes |
Rights
BRP Configuration → Staff and resources → Roles
Enable one or more staff mode rights on roles to give users access to different areas and features of Staff Center in the app. See subpages in the documentation menu for more details about all needed configurations, settings and rights. The following is a list of all rights related to Staff Center:
Name | Description |
---|---|
App staff mode - Manage participants on my classes | Enables the possibility to see their own classes, and manage the participants. |
App staff mode - Manage my services | Enables the possibility to see and manage their own service bookings. |
App staff mode - Detailed service booking mode | Enables the possibility to specify specific times they want to book a service, regardless of their schedule or work shift. |
Substitute management - Create substitute requirements for own bookings | Enables the possibility to request a substitute for their own classes, without the possibility to choose who to send the request to. |
App staff mode - Filter instructors for substitute request | Enables the possibility to filter and select other instructors before sending the substitute request (choose who to send the request to). |
App staff mode - Person control | Enables the Person control feature. |
Show only Staff Center in the app
This feature is currently in a test phase and is not yet available to configure and start using. This documentation will be updated when it is ready to activate.
If you don’t use the GoActive app for your members, it is possible to configure the app to only show Staff Center. This requires the following configuration:
Configuration | Description |
---|---|
Only show staff view in mobile app Configuration → Web & App → Apps → Select the App → 'Only show staff view in mobile app' checkbox | This app configuration toggles whether the staff center is the default view for the Go Active app or not. |
Accessing Staff Center in the app
Choose “Enter Staff Center” at the bottom of the Profile menu. This button is only visible to staff with the required rights on their role.
Staff center Functionality
The available functions are described on separate pages, see the following sub pages: