Subscription Product

General Information

This documentation explains the information needed specifically for subscription products.
See General Settings for Products for information about products in general.

Subscription tab

BRP Configuration → Products → Products

Agreement

Requires membership:
Check this box if this subscription shouldn’t give membership, and instead require a separate subscription which gives membership.

Contract signed electronically:
You can attach an electronic signature requirement for an agreement to a product. This service is an additional option.

Report template for automatic printout in register:
Used in conjunction with “Contract signed electronically” The agreement template is linked to this function so that the customer receives a specific agreement to sign when purchasing the product.

Debiting

Debit interval:
Specifies the length of time each billing covers. If the entire subscription fee is paid at the time of purchase, the billing interval is set to match the binding period.

If the subscription type is paid in installments, this field indicates how much time each installment covers. For example, an annual subscription billed monthly could have “Binding Period” = 12 months and “Debit Interval” = 1 month.

Price warranty length:
Indicates how long the subscription price is guaranteed to remain the same—often the same as the binding period. It can be used together with “New product and price after price guarantee.”

Adjust payment to end of month:
A dropdown with various options for how the first subscription billing should be handled:

1. No
   No adjustment to month-end. The first billing starts on the subscription start date and continues for one billing interval.

2. Extra month after the 15th

   • If the subscription starts between the 1st and 15th of the month, the first payment covers the remainder of that month (until the last day of the month).

   • If it starts from the 16th to 31st, the customer pays for the rest of the current month plus the entire next month.

3. Extra month after the 25th

   • If the subscription starts between the 1st and 25th, the first payment is until the last day of that month.

   • If it starts from the 16th to 31st, the customer pays for the rest of the current month plus the entire next month.

4. Always one extra month
   The customer pays for the current month plus the entire next month, regardless of the start date.

5. Always two extra months
   The customer pays for the current month plus two entire months.

6. Delayed first EFT transaction

   • If the subscription starts between the 1st and 15th, the first payment is until the last day of that month.

   • If it starts from the 16th to 31st, the customer pays for the rest of the current month plus the entire next month.

   • Additionally, an Extra Payment amount is set to one month’s fee, and debited until is moved forward by one extra month.

   • Example: A subscription that costs 300 SEK/month is signed on18/3. The first billing covers 18/3–30/4, but debited until is set to 31/5. As a result, the next billing (in June) is a double amount (600 SEK).

7. Extra month after the 10th

   • If the subscription starts between the 1st and 10th, the first payment is until the last day of that month.

   • If it starts from the 11th to 31st, the customer pays for the rest of the current month plus the entire next month.

8. Current month
   The customer always pays for the current month.

Not used when “Fixed Time Period” is selected.

Automatic renewal:
This field is the default value (though it can be changed at the time of purchase) and indicates that the subscription automatically renews after the binding period. If the subscription should renew automatically, then “Include in debit routine” must also be checked.

Subscriptions with a Fixed Time Period should not have this field selected.

Include in debit routine:
Should be selected for any subscription not paid in full at time of purchase (e.g., direct debit subscriptions). A check here means the product will be included in the monthly billing routine in BRP.

Type of payment method:
Choose between single payment, E-invoice or recurring card payment.

Fixed time period:
The subscription is valid between specified start and end dates, regardless of when the purchase is made. It is uncommon to have a subscription with a fixed time interval. An example might be a “Summer Campaign 2024,” valid from 2024-06-01 to 2024-08-31, which ends on 8/31 regardless of whether it’s bought on June 1 or August 20.

A subscription with a fixed time period cannot also be set to renew automatically.

Termination

Subscription length:
Specifies how long the customer is obligated to pay for the subscription, regardless of how often it is billed. When the subscription length period ends, the subscription becomes “unbound,” meaning the customer has fulfilled their payment obligations and can decide whether to continue. As long as the subscription remains bound, the customer must pay.

Termination time:
Normally, no termination time is used. The cancellation period does not affect bound subscriptions during their binding period.

Adjust cancellation to end of month:
If this box is checked, subscriptions will always continue until the end of the month when they are cancelled.

Rights

Gives membership:
A dropdown with various options for if and where customers with this subscription should be counted as members or not.

• No membership
  This subscription will not give the user a membership (not counted as a member).

• All facilities
  Users with this subscription will be counted as members on all facilities.

• Only local facility
  Users with this subscription will be counted as a member on their main facility.

• Only local company
  Users with this subscription will be counted as a member on all facilities within the company of their main facility.

Rights:
Select which previously registered rights apply to this subscription product.

Do not verify ‘debited to’ date when entering:
When checked, access is allowed even if the customer has not been billed (i.e., debited until is in the past).

Admittance type:
Used to separate customers heading to different parts of the facility, allowing for separate statistics (e.g., spa vs. gym).

Max number of passages:
Used to limit the amount of times a person with this subscription can enter the facility per day, calendar week or calendar month.

Number of:
(TP66291 / 2025.11) How many days, weeks or months back that should be included in the calculation of "Max number of passages". For example: If "Max number of passages" = 10 per calendar month, and "Number of months" = 3, BRP will upon a passage attempt verify that the customer (including this passage) did not enter more than 10 times during the last 3 months (icluding this month). 

Leave this field blank if you don’t want to use this limitation.

Freeze rule

Freeze rule:
Select which previously registered freeze rule apply to this subscription product.

Freeze rule per company:
If you want different freeze rules for different companies, select them here.

Events

Reminder of subscription end in days:
If you choose to remind the customer when the subscription is about to end, a warning will display when they log in to web booking (My Page) or on a customer kiosk. “End” refers to whichever is later: debited until or the binding period.

Properties

Requires card/bracelet:
Used for Subscriptions, Value Cards, and Entries. If selected, BRP will prompt the user to register a card number on the customer.

User type:
A dropdown where you can choose:

• single user

• organization, or

• family

If you don’t choose single user, then more than one person can use the same subscription.

Maximum number of users:
Enter the maximum number of persons can use the same subscription.

Locker subscription:
A subscription can include information about which locker the customer has access to. If you’re using Gantner’s electronic locker system, BRP automatically manages locker assignments; otherwise, you can use this field simply to store information about a conventional, non-electronic locker. If this field is checked, the subscription includes a locker. When you sell the subscription, there will be a field to enter the customer’s locker number.

An alternative is to create a specific subscription product for lockers as an add-on to other subscription products.

Credit limit:
Sets the credit limit for the subscription. Requires the setting “Use Wristband Credit on Person” to be enabled.

Product addition

Product addition:
Relevant for wizards and the customer web. Specify products that the customer can add to the order at the same time they purchase a subscription. Add-ons can be mandatory or optional. Only products of type Item, Inventory Item, Subscription, and Value Card can be chosen as add-ons.

Note: The add-on product must have “Bookable via Internet” enabled so it can be used by the customer web.

Top up value cards

It’s possible to add value cards that the holder will get each time a period is debited. The value cards can only be for products, not amount.

Each value card can be configured in two ways

1. Rollover
   For every full period that is debited an already existing card gets the number of clips added to the pot. At the same time “valid until” for the card is moved to “debited until” for the subscription. This way the customer can accumulate not used clips, there is no limit for how many clips can be accumulated. If the customer doesn’t already have such a value card it will be created.

2. New value card
   Each time full periods are debited the customer will get a new value card with the numbers of clips, valid to the end of the debited period. Clips can’t be accumulated. If X periods are debited at the same time the value card will get X times the clips and valid until set to “debited until”

In both cases, only full debiting periods will grant the customer with clips. Especially when selling a new subscription the first debit might be until end of month or the remaining days and the next month (slightly over one period). For those cases a warning will be shown saying that part of the payment will not give the user added value cards. The recommendation is therefore to not adjust the subscription to end of month, and if that is used, only sell subscriptions starting the first of a month.

Sale and campaign

Not available if user already has subscription with a label:
Here, you can specify a product label that is excluded from the ability to purchase the promotional product.

To make this work, you must use product labels. You can read more here about how they are configured and used.

Number of days back to control the product label:
This setting is specified in days. For example, if you enter 30 days, then anyone who had a subscription with the indicated product label active in the past 1–30 days cannot purchase the promotional product. However, if the subscription with that label ended more than 30 days ago, they can purchase the promotional product.

New product and price after price warranty:
Choose the subscription that should take effect once the promotional period ends. After the price guarantee date for the current subscription has passed, the subscription will switch to this new product. Its price will then be updated according to the new product’s price lists.

Use this option only if you want the subscription to transition to a new product after the promotion has ended.

Sales period:
Specifies the timeframe during which the promotion is valid. Outside of this period, the product cannot be sold, nor will it appear in the product menu at the cash register or on the customer web.

Initial campaign price:
Set the price you wish to apply during the specified promotional period.

• Per debit interval
  If the promotional length is 2 months and the product’s billing interval is 1 month, the system will charge the promotional price × 2 for the promotional portion of the sale.

• For the entire campaign period
  The subscription will be charged the total promotional amount for the dates specified as the sales period.

Initial campaign duration:
Specify either an end date or a certain number of days/months. This determines how long the promotional price applies. When this promotional length expires, the subscription will be charged according to the applicable price list, as configured in “New Product and Price After Price Guarantee.”