Value card subscriptions

(TP34624 / 2022.33XX)

Purpose

A customer should get something every month. Either as a part of their normal subscription (used to access the facility) or as a special subscription (such as a PT subscription). Examples:

• 2 personal training sessions each month

• 1 smoothie each month

• 1 InBody check each month

Functionality

In Subscription tab for a subscription product, it’s possible to add value cards that the holder will get each time a period is debited. The value cards can only be for products, not amount.

Each value card can be configured in two ways

1. Rollover
   For every full period that is debited an already existing card gets the number of clips added to the pot. At the same time “valid until” for the card is moved to “debited until” for the subscription. This way the customer can accumulate not used clips, there is no limit for how many clips can be accumulated. If the customer doesn’t already have such a value card it will be created.

2. New value card
   Each time full periods are debited the customer will get a new value card with the numbers of clips, valid to the end of the debited period. Clips can’t be accumulated. If X periods are debited at the same time the value card will get X times the clips and valid until set to “debited until”

In both cases, only full debiting periods will grant the customer with clips. Especially when selling a new subscription the first debit might be until end of month or the remaining days and the next month (slightly over one period). For those cases a warning will be shown saying that part of the payment will not give the user added value cards. The recommendation is therefore to not adjust the subscription to end of month, and if that is used, only sell subscriptions starting the first of a month.

Open

Open

Partial Debit in Value Card Subscription

(TP64648 / 2025.11XX)

• When the setting is enabled, there will be a new field in the Top up value card SOV as Partial debit in order to define the partial debit configuration for that value card.

• That field is for a A comma separated text that contains the number of days and the number of clips (Ex: 7-2, 14-4). In this example, if seven days are charged, two clips are assigned. If 14 days are charged, 4 clips are assigned, and so on.

Open

• When that is configured, the customers will get clips for the partial debits accordingly.

• Rounding is done downwards. If 13 days are charged, the customer gets 2 clips(according to the above configuration).

• Some debits can be partial due to deviations. Therefore, those scenarios are also handled here.

  • Freeze and Other price (no access) deviation types are considered as blocked scenarios and those periods will not get clips.