General Settings for Products
- emilia.stern
BRP Configuration → Products → Products
All products have multiple properties. Some are specific to a particular product type and may only exist in products of the type “Subscription”, for example. The properties listed below apply to several different product types.
Base information tab
Name:
This is the name under which the product is sold, which appears in the booking schedule, the cash register, and in statistics.
Number:
This is the automatically generated item number assigned by BRP, which can be changed if necessary.
Internal description:
Product description only visible to your staff.
External description:
Product description visible to your customers, on the app/web.
External product information:
Information presented to the customer after they buy a product, such as how to download the app or get a member card. Currently only used by integrators.
Product labels:
Add one or more product labels to the product. See Product Labels for more info.
Product group:
Add a product group. See Product Groups for more info.
Bar codes:
If you plan to use a barcode reader in the cash register, the product’s barcode must be scanned here using that reader. The barcode will then be entered into the field.
Use color defined by user:
The chosen color will appear in the booking schedule and the cash register.
Bookable via internet:
Needs to be checked if this product should be sold in the app or web.
Use in wizards:
Needs to be checked if this product should be sold using the next generation wizards.
Show in cash register:
Needs to be checked if this product should be shown in Point of Sale.
Message in register:
A message displayed when the product is selected in the cash register. For instance, this can be used to remind staff that a student ID is required for certain subscription types. Maximum of 256 characters.
Information text on receipt or invoice:
The following variables can be used in the text:
%accrualamountexvat% – Amount for separate reporting, excluding VAT
%accrualamountincvat% – Amount for separate reporting, including VAT
%accrualvatamount% – VAT amount for separate reporting
%accrualvat% – VAT rate for separate reporting
Send booking reminder:
Reminder sent to customers who booked this product.
Accounting tab
Account:
Which account in the chart of accounts the sale of this product should be recorded under.
VAT group:
VAT can be specified here if it has not already been set in the account.
Deferred revenue account:
Used for accrual accounting. See Accrual Accounting for more information.
Price tab
Do not debit:
Whether the product itself is debitable is determined by this checkbox. This is often used for group activities, where the booking itself should not be charged, but rather covered by a subscription.
See Price for more information.
Resource Requirement tab
Resource type
Select from the previously registered resource types.
Capacity type
Specify the capacity type to which the limitation applies—for example, the number of seats or beds.
Capacity
Indicates how many slots of the selected capacity are to be booked. If this field is left blank, the number of slots from the booking is used. If a value is entered, that value is used—meaning only one instance of this service can be booked at a time.
May split resource
This field can only be selected if a Capacity Type has been specified. Check this box if multiple bookings are allowed to share a resource—e.g., a lunch venue can accept multiple lunch bookings at the same time, so long as the total capacity is not exceeded.
Conversely, if you have a meeting room with 20 seats and don’t want one group to occupy 16 and another 4 simultaneously, do not check this box. If it is unchecked, the system primarily uses the capacity value to ensure you do not exceed the room’s limit.
Fixed Start Time
The resource is booked starting at a specified time, regardless of the time selected in the booking schedule. This might be used, for instance, for room bookings or full-day bookings.
Relative Start Time
The booking begins at the start time selected in the booking schedule. You can also specify an offset from the marked start time. For example, if you have a treatment where the first 30 minutes require one therapist and after that, an additional resource is needed, you can set the second resource requirement to have a Relative Start Time of 00:30.
Dynamic Length
The booking can last any length of time. The person making the booking can select the duration by marking an interval in the booking schedule.
Fixed End Time
The resource is booked until a specified time, regardless of the time span chosen. Often used with Fixed Start Time for room reservations or checkout times.
Fixed Length
The booking duration is predetermined, and the resource is always booked for that length from the start time. The start time can be either fixed or dynamic.
Example: If you set “Tennis Court” to a duration of 1 hour, it cannot be booked for 2 hours in a single booking—two separate 1-hour bookings are required. For group activities, this is where you set the class length (e.g., a 1-hour spinning class).
Resource Labels
Resource labels are useful for products where the resource requirement can only be fulfilled by certain resources. If you have a large number of “individual resources,” you can use labels to simplify. Enter here the resource label that meets the product’s resource requirement.
Using resource labels is not meaningful if you’re using “All Resources of Selected Type,” because that automatically includes all resources of that type.
All Resources of Selected Type
If all resources of the chosen resource type can be booked, check this box.
Example: A product “Tennis 1 Hour” of product type “Service” has a resource requirement “Training Room.” If “Tennis 1 Hour” can be booked in all training rooms, check this box. If some training rooms are for weight training only, and you don’t want them used for tennis, uncheck the box and either specify the individual resources that can be booked (e.g., only the tennis courts) or use a resource label for tennis courts.
Individual Resources
If “All Resources of Selected Type” is not checked, you must specify each resource to be bookable for this product. Click the pencil/paper icon to add or remove resources. These resources then display the product as a product competence.
Dynamic Resource Requirement
If a user has the right “Classes - Plan classes without setting resource” (which can only be assigned by BRP staff because group activities without resource requirements can affect app/web, custom integrations, and Big Query data), you can create dynamic resource requirements. This means additional resources are needed as more participants sign up for a class.
Required after participant threshold
These resources only become necessary after the specified threshold. For example, if the threshold is 4, you don’t need that extra resource until the 5th participant signs up.Adds capacity
If this is set to 6, then booking one of these extra resources allows up to 10 total participants (4 + 6), two extra resources allow up to 16, and so on.
Price dependency
If you set a resource requirement to be price-dependent, you can assign different prices depending on which resource is booked. This is only relevant for services.
On the Price tab, you can select a particular resource and set the price for that resource. For example, a single product called “Conference All Day” might have one price in the “Small Conference Room” and another price in the “Large Conference Room.”
Selectable on the Internet
Used only if you offer online booking. Check this box if the customer should be able to select which resource is booked. Commonly used for SPA services, where the customer can choose a specific therapist.
Resource name on the Internet
Used only for online booking. Practically speaking, this allows you to name the resource requirement so that if the customer can choose a resource, they know it refers to, for example, a therapist in the resource selector.
Automatically show selected resource on booking confirmation
If this box is checked, the resource is automatically displayed for online bookings even if the customer chooses “Select resource for me.” It also means such bookings are automatically marked as non-movable.
Booking interval
If the resource is available (according to work shifts or a schedule) from 09:00, and you set a Booking Interval of 01:00, then services can only be booked at 09:00, 10:00, 11:00, etc. Start times that deviate from the interval are not allowed. The purpose is to avoid short gaps between service bookings that can’t be used for other bookings.
By default, this setting only applies to online bookings. If the parameter “Book only according to time interval” is enabled, the chosen time interval applies to all bookings, including those made directly in BRP.
Use furniture arrangement
This field is displayed only if setting “Use seating plan on service bookings” is enabled.
Media tab
Main image:
Choose an image for the product which will be displayed in the web and app.
Text:
The text written here will be displayed as a banner on the image, displayed in the web and app.
Background color:
The background color of the text banner.
Facilities tab
Used by:
Select which facilities this product should be available for.
History tab
Shows all changes done to the product at which timepoint, and which user made the changes.
Delete a Product
Go to Products > Products and search for the product you want to remove.
Select the product in the list and click on the trash can icon.
A confirmation dialog will appear, asking: “Are you sure you want to delete the selected record?”
Click Yes to remove the product, or No if you decide to keep it.
Deleted Products
The product is not removed entirely—it is only marked as deleted, which means new purchases or bookings cannot be made with it. However, any existing bookings or purchases involving the product remain in the system.
Restoring a Deleted Product
Deleted products no longer appear in the product list by default. To find them, select “Deleted” in the View dropdown. If a product was deleted by mistake, right-click on the product and choose Restore.